Legal notice
LEGAL NOTICE
Last updated: 31 August 2026
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STORE INFORMATION
Trading name: Ellivane
Website: ellivane.shop
Email: support@ellivane.shop
Telephone: +55 11 99802-2928
Ellivane is operated by:
Brascargas Log Transporte e Logistica
Rua Sapucai Mirim, 155
Jardim Santo Eduardo
Guarulhos – SP
Brazil
Ellivane is operated from Brazil and serves customers in the United Kingdom.
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CUSTOMER SERVICE
Customer service hours:
Monday to Friday
09:00–17:00 BRT
We aim to respond to customer enquiries within 24 business hours.
Messages received outside our customer service hours, on weekends or on public holidays will be reviewed on the following business day.
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WEBSITE INFORMATION
We make reasonable efforts to keep the information published on ellivane.shop accurate and current.
Product images, colours and appearance may vary slightly due to screen settings, lighting and reasonable manufacturing variations.
Obvious typographical, pricing or technical errors may be corrected. Any correction affecting an existing order will be handled in accordance with applicable consumer law.
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INTELLECTUAL PROPERTY
Unless otherwise stated, the content available on ellivane.shop is owned by or licensed to Ellivane.
The unauthorised reproduction, commercial use, distribution or modification of Website content is prohibited.
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EXTERNAL LINKS
The Website may contain links to third-party websites. Ellivane is not responsible for the availability, security, content or privacy practices of external websites.
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CONSUMER RIGHTS
Nothing published on this Website is intended to exclude, restrict or replace customers’ statutory rights under applicable UK consumer law.
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CONTACT
For questions about an order, our products or the Website, contact:
Email: support@ellivane.shop
Telephone: +55 11 99802-2928